FREE - Business Support Workshops

All our workshops are delivered online so no need travel, you can join these from the comfort of your home, the office or whilst on the move - delivered via Zoom and are 2.5 – 3 hours long.

 

Secrets to successful time management for small business owners

Tuesday 6th September at 1pm. Delivered by: C. Snow

Session Overview

As a busy business or start-up owner it’s easy to get overwhelmed with all the things you have to do.  With a small business it is critical to success to ensure you are a master of your own time and resources, time is money!

This workshop covers a variety of tips and tools to take control back and be more effective in managing the time you have. It will cover:

  • Rethinking your to do list
  • Time Stealers and what to do about them
  • Managing your stress with the influence and control model
  • 4 Time Management tips – Big Rocks First, Elephants & Frogs and the 4 D’s

Bring along your to do list or that big task or project you never seem to start and test out the tips and tricks on some of your real-life time management nightmares!

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

Business Mini Plan: (simplified business plan) Run your business more effectively by planning ahead       

Wednesday 14th September at 10am. Delivered by: S. Taylor-Jones.

Do you have a business plan?  Does it need a refresh? Not sure where the business Is going?  Or just not sure where to start.  Not sure why you need a plan? then this workshop is for you. 

You’ll be given the know- how and a practical tools and to help you to come up with a simple, quick, and effective plan that you can get working on right away.  This will help you to consider:

  • Where your business is at now
  • Where you want it to be
  • What you want to achieve
  • How to set manageable goals to get there
  • What you need to succeed

A look at some of the key points of a traditional Business Plan, and see how these can be adapted to draw up a simplified 2-page plan for your business

A chance to look at one or two simple business analytical tools and discuss the principles of setting goals and objectives for your business.

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

How to - Digital marketing strategies made easy for small businesses

Thursday 22nd September at 10am. Delivered by: M.Worden.

Are you unsure what a marketing strategy is?  Unsure as to how to put one together? Looking to reach new customers and clients?

This workshop will help you to create or update a digital marketing strategy that reaches new customers and clients and boosts your business revenue.

  • Understanding the best platforms and which are best suited to your business – covering social media including Facebook, Twitter, Instagram and Google
  • Understand how to best use these platforms and put them into a marketing plan.
  • Easy to follow tricks and tips on how to reach more people through platforms such as Google, Facebook and Instagram.
  • Question and answer session covering the digital marketing questions you really want to ask.

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

Business Masterplan: Preparing a business plan for investors & funders

Tuesday 27th September at 6.30pm. Delivered by: B.Collins.

Are you ready to grow and develop your business? Not sure where or how to get investment or funding to move to the next stage?

  • Start with your WHY? – Understanding the deeper motivations for you and your business
  • What’s the point? - The benefits of writing a business plan
  • What investors really want to know
  • Loans, Grants and Funding - What are the best options for your business?
  • How to write a winning business plan
  • Help is at hand - What tools and help are available?

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

Marketing Mastery: Understanding customers & developing your product

Tuesday 4th October at 1pm. Delivered by C. Snow.

What makes customers buy from you?  What do they like / dislike about your products / services?

How easy is it to do business with you?

Understanding your customers and what they want can make a huge difference to growing and developing your business.

  • This interactive workshop helps you really understand who your customers are and what they want from your service.
  • During the workshop you’ll put yourself in your customers shoes to create your ideal client and understand what they value about your service.
  • You’ll also map the journey your customer goes on when they work with you and your business. When we start up and grow, we often add steps into our processes and it’s difficult to find the time to review how easy it is for your customers to do business with you.

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

Bookkeeping Basics – Preparing Budgets and Cashflow Forecasts

Thursday 13th October at 10am. Delivered by: S. Taylor-Jones

Do you want to improve your profits?  Do you have a good understand your business finances?  Do need help with financial planning?  How much are you paying for goods and services or bills?  How much are you charging?

Even if you don’t do your own accounts, it is critical for you to understand the basics to ensure you are running a profitable business.

This workshop will ensure you have the basics covered and will include:

  • How to prepare a cashflow forecast, and what is the point of budgeting?
  • Improving profitability – reduce costs? Or increase prices?
  • The supply chain, and other things to consider when setting your pricing
  • Trade credit terms and good debtor control

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

  

Marketing Know-how: Practical marketing for small businesses

Wednesday 19th October at 1pm. Delivered by: S. Taylor-Jones.

You may have the best product or service but if no one know about it and where to find you, you cannot run a profitable business. 

Getting the marketing basics right, is key to part of that success whether you are just starting out or looking for new ways to adapt or grow. 

This practical workshop will help you give you:

  • An overview of business marketing – what is it, how does it work, how can I use it practically for my business.
  • How to develop a Marketing Strategy - understand what motivates your customers, identify your Unique Selling Points (USPs).
  • Consider different forms of marketing and what may be right for your business / customers.

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

Coaching for Sales & Negotiation Skills

Wednesday 26th October at 10am. Delivered by B. Collins.

Having some sales and negotiations skills is vital to the success of all entrepreneurs and small businesses.  This practical workshop will help you to:

  • Know your end game - The importance of Being clear on your outcomes
  • No Pain no gain – Identifying problems and solutions
  • Great Expectations - Creating and managing expectations
  • Style Council – winning communication styles and techniques
  • Mutual Win – Everyone’s a winner
  • The devil is in the detail – How to ensure agreements work

 To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

Understanding Bookkeeping: Getting the basics right

Thursday 3rd November at 10am. Delivered by: S. Taylor-Jones.

When you are handed a copy of your year-end accounts, what do you do with them? Do you know where to look for the key pieces of information that can tell you about the financial health of your business? What are some of the warning signs you should be looking out for? If your Bank asks for a copy, what will they be looking for? This workshop will help to dispel some of the mystery including:

  • Key Accounting Principles,
  • How to read a Balance Sheet,
  • What you can learn from a Profit & Loss Statement,
  • understanding the jargon 
  • looking at how to use some of the main financial ratios

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

               

Marketing Mastery 2:  Understanding Your Customers: Delivering Excellent Business Service

Tuesday 8th November at 1pm. Delivered by: C. Snow.

Providing a great product or service isn't enough anymore. Your customers engage with your brand even before they buy. They are following your social media posts, reading your blogs, checking out your reviews - every interaction with your Business is important.

It's 5 to 25% more expensive to generate new Customer's than looking after your existing ones!

In this session you’ll learn how to easily create a tailored service that delivers what your customer expects. This results in Customer's who love doing business with you and return again and again.

By the end of the workshop, you’ll be able to:

  • Explain why Customer Experience is important to any business.
  • Identify the different customer styles and your own style.
  • Use the information gained to quickly and simply tailor your service to your individual customers. Know what happens to a customer's style when they are unhappy and how you can use this to reduce or eradicate complaints.

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

 

Bookkeeping Basics – Preparing for Making Tax Digital and the use of Accounting Software

Wednesday 16th November at 10am. Delivered by S.Taylor-Jones.

Making Tax Digital is a key part of the government’s plans to make it easier for individuals and businesses to get their tax right and keep on top of their affairs. Under the new rules, HMRC will legally require eligible businesses to record transactions digitally and submit returns to HMRC using compatible accounting software. 

This practical workshop will help you to:

  • Understand what Making Tax Digital is.
  • Understand what this means for your small business
  • Prepare for these changes
  • Understand if there are things you should be doing now to make sure you are ready
  • Look at the benefits of using Accounting Software?

To book on please email info@northdevonplus.co.uk with your name and contact details and the title of the workshop you wish to book on to or call 01237 428 834.

The Thrive programme is funded by the European Regional Development Fund.