This accessibility statement applies to the website www.northdevonplus.co.uk.

North Devon Plus (ND+) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and the principles of the Equality Act 2010.

How accessible this website is

We aim to make our website as accessible and usable as possible for all visitors. However, we know some parts of this website are not fully accessible:

• Some images may not have appropriate alternative text
• Some PDF documents may not be fully accessible to screen readers
• Some form fields may not be clearly labelled for assistive technologies
• Navigation may not be fully optimised for keyboard-only users

We are actively working to improve these areas.

Note on colour contrast and gradients

Some automated accessibility testing tools may report contrast issues where text appears over gradient backgrounds. These tools can struggle to accurately assess gradients.

We have carried out manual checks and ensure that text maintains sufficient contrast against all background variations in line with WCAG 2.1 AA standards.

What to do if you cannot access parts of this website

If you need information on this website in a different format, such as:

• accessible PDF
• large print
• easy read
• audio recording

please contact us:

 Email: info@northdevonplus.co.uk
Phone: 01237 428834

We will consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of our website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact:

info@northdevonplus.co.uk

Enforcement procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS), which provides advice on discrimination and accessibility issues.

Technical information about this website’s accessibility

ND+ is committed to making its website accessible, in accordance with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

This website is partially compliant with WCAG 2.1 AA, due to the non-compliances listed above.

Non-accessible content

The content listed below is not fully accessible for the following reasons:

Non-compliance with accessibility regulations

• Some images do not have appropriate text alternatives (WCAG 1.1.1)
• Some documents are not fully accessible (WCAG 1.3.1, 1.4.3)
• Some interactive elements may not be fully usable with a keyboard (WCAG 2.1.1)

Disproportionate burden

At this time, we have not identified any accessibility issues that constitute a disproportionate burden.

Content not within the scope of the regulations

• Third-party content that we do not control (e.g. embedded maps or external tools)

Preparation of this accessibility statement

This statement was prepared on 29 January 2026.

It was last reviewed on 29 January 2026.

This website was tested using a combination of:

• manual checks
• automated accessibility tools

Ongoing improvements

We are committed to continually improving the accessibility of our website and ensuring equal access to our services for all users.