ND+ Privacy and Cookie Policy
Who we are:
ND+ (“we”, “us”, “our”) is committed to protecting your privacy. We collect and use your personal data to provide our services, in line with UK data protection law.
What data we collect:
We may collect your name, contact details, business information, marketing preferences
technical data such as IP address and browser information via cookies and analytics and other data relevant to the service you request.
We process personal data in accordance with:
– The UK General Data Protection Regulation (UK GDPR)
– The Data Protection Act 2018
– The Privacy and Electronic Communications Regulations (PECR)
Data Controller: ND+
Contact email: dataprotection@northdevonplus.co.uk
How we collect your data
We collect data when you complete forms, sign up to marketing, contact us by email, or browse our website.
Why we collect your data:
We use your data to:
- Deliver our services and support
- Manage accounts and payments
- Keep you informed about events, news, and opportunities
- Send opted-in marketing communications
- Meet legal obligations
Lawful basis for processing:
We process your data based on:
- Consent (for marketing communications)
- Legitimate interests (to deliver services and manage our business)
- Contract (when providing services you request)
Who we share your data with:
We may share your data with:
- Delivery partners and government agencies (as required for service delivery)
- Trusted third-party providers (e.g., email platforms) We do not share your data with other organisations unless required by law or with your consent.
- We do not sell personal data.
Cookies and analytics
We use cookies and analytics tools to understand website usage and improve performance. Non-essential cookies are used only with consent.
International data transfers
Where data is processed outside the UK, appropriate safeguards are in place.
Our website is intended for adults only.
How long we keep your data:
We keep your data only as long as necessary, in line with our retention schedules. Specific retention periods depend on the service or programme.
Your rights:
You have the right to:
- Be informed about how your data is used
- Access your data
- Correct or delete your data
- Restrict or object to processing
- Withdraw consent at any time (where relevant)
- Complain to the Information Commissioner’s Office (ICO)
Contact us:
For questions or to exercise your rights, email: dataprotection@northdevonplus.co.uk
Complaints:
If you are unhappy with how we handle your data, you can contact our Data Protection Officer or the ICO (www.ico.org.uk).
Summary Table for Website
Key Point | Summary |
Who we are | ND+ – committed to your privacy |
What we collect | Name, contact details, business info, relevant service data |
Why we collect | Service delivery, account management, updates, and support |
Lawful basis | Consent, legitimate interests, contract |
Who we share with | Delivery partners, government agencies, trusted providers |
International transfers | Safeguards in place for data outside UK/EEA |
Retention | Only as long as necessary, per service/programme |
Your rights | Access, correct, delete, restrict, object, withdraw consent, complain |
Cookies | Used to improve experience; manage via browser settings |
Contact | dataprotection@northdevonplus.co.uk |
Complaints | Contact us or the ICO (www.ico.org.uk) |
Cookie Policy
Last updated: January 2026
This Cookie Policy explains how ND+ (“we”, “us”, “our”) uses cookies and similar technologies on our website.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, and provide information about how the site is used.
Types of cookies we use
Essential cookies
These cookies are necessary for the website to function correctly. They enable core functionality such as page navigation and secure form submission. The website cannot function properly without these cookies.
Legal basis: Legitimate interests
Analytics cookies
We use analytics cookies to understand how visitors interact with our website, such as which pages are visited and how long users spend on the site. This helps us improve our content and user experience.
Analytics cookies are only used with your consent.
Legal basis: Consent
We do not use cookies for:
– Advertising or behavioural tracking
– Profiling or automated decision-making
Managing your cookie preferences
When you first visit our website, you will be asked to set your cookie preferences via our cookie consent banner.
You can also manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the website functions.
How long cookies are stored
Cookies may be session-based (deleted when you close your browser) or persistent (stored for a set period). Where analytics cookies are used, they are typically stored for up to 26 months.
Third-party cookies
Some cookies may be set by trusted third-party services we use, such as website analytics providers. These providers are required to comply with UK GDPR and only process data in accordance with our instructions.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted on this page.
Contact us
If you have any questions about our use of cookies, please contact us at:
dataprotection@northdevonplus.co.uk
